Double Star Rubber Machine Continues to Serve "Leading Edge"

Under the severe market situation, after-sales service personnel of the Double Star Machinery Corporation moved many users with sincere service and seized the market. Recently, Double Star Rubber Machinery Company re-established a cooperative relationship with a large-scale tape factory in Shandong by virtue of its excellent service. It not only recovered the late payment equipment, but also received a million-dollar order for the user.

At the end of 2007, the user ordered a flat vulcanization line from a twin-star rubber machine. After the equipment was commissioned, the user submitted a variety of reasons to delay payment. The double-star rubber machine repeatedly sent people to communicate with the user unsuccessful, the relationship between the two deadlocked.

In the second half of 2008, after the outbreak of the financial crisis, the tape industry in the country was greatly affected. In order to seize the market, the user signed a very urgent order. If the order can not be completed on time, it will cost 100,000 yuan for a day's delivery. In order to rush orders, the user disregards the correct operation procedures, brutal operation, resulting in equipment damage, and repairs for three days will not help.

Just as the users were in a bad mood, the double-star rubber machine service personnel in the area reported to the leaders of the Double Star Rubber Machinery Company that the company had decided to use the service to regain the users. After the two-star rubber service personnel Wang Hong'ai arrived at the user company, he did not find them talking about 10% of the equipment, but went directly to the equipment site. Looking at the embarrassed staff and the "strike" equipment, he did not even have time to change his clothes and jumped into the pit to repair it. The person in charge of the user came to the scene of the equipment and saw Wang Hong-ai, who was dusty, looking nervously at the reasons. He was very embarrassed to say, “Double Star really deserves to be a brand name. I did not expect to think of us in such circumstances.”

After Wang Hong’s inspection of the equipment day and night, the equipment can finally be re-operated. Afterwards, the user's responsible person took the initiative to fully pay the balance of the 10% of the equipment owed to the company. Later, when the project was expanded, they directly handed over an order for millions of yuans of flat vulcanized wire to the Double Star Rubber Machinery Co., Ltd., and stated that they would establish a long-term cooperative relationship with Shuangxing Machinery.

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