Volvo Car Beijing Aftermarket Parts Distribution Center Officially Launched
Recently, Volvo Car Beijing's aftermarket parts distribution center was formally announced. This is the second spare parts distribution center of Volvo Cars in China after the Shanghai Aftermarket Parts Distribution Center was put into use in 2010. The center is a strategic decision made by Volvo Cars to fully meet the increasing demand of customers for after-sales service, aiming to provide more caring and caring services for owners in northern China. High standards of work flow, integrated inventory management and efficient logistics and transportation will provide users with convenient original parts supply services, further optimize the user experience of Volvo owners, and increase customer satisfaction with Volvo brand.
Chris Dauerer, Vice President of Customer Service Department of Volvo Cars, said: "After Volvo's Beijing Aftermarket Parts Distribution Center is put into use, it will be able to greatly improve the after-sales service capabilities of Volvo Cars and provide a more comprehensive and efficient vehicle for Volvo owners nationwide. Service.Volvo has always been a 'people-oriented' brand concept as a guideline for all actions, and the establishment of an after-sales parts distribution center in Beijing is a concrete embodiment of this standard.Perfect after-sales service will continue the future of Volvo Cars. Development provides more powerful support."
Volvo Cars Beijing aftermarket parts distribution center is located in Beijing Tongzhou logistics base, can supply more than 10,000 kinds of Volvo car parts, covering all models sold by Volvo in China. Its service coverage covers nearly half of Volvo's market areas in China, such as Beijing, Shandong, and Shaanxi.
In order to further improve the after-sales service level, Volvo will implement an integrated inventory management model and a local parts supply model at the end of the year. Among them, the integrated inventory management model will scientifically manage dealer inventory, automatically prompting warehouses to replenish parts and components, and ensure adequate supply of spare parts at all times. The same day delivery service provided by the local parts center will greatly shorten the waiting time for customers. Time, comprehensively improve Volvo's after-sales service quality.
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